Showing posts with label Outlook tech support. Show all posts
Showing posts with label Outlook tech support. Show all posts

Tuesday, March 18, 2014

How To Repair Autocomplete Cache In Outlook 2010

The most popular email client of Microsoft is Microsoft Outlook and it is an application that provides a wide variety of features for the Windows users. In fact, this application is not only compatible with Windows OSs but it also works well with other OSs like Mac and Android. Many versions of Outlook have been released and the one that was released before Outlook 2013 is Microsoft Outlook 2010.

By using this popular email client of Microsoft, a user will be able to send and receive email messages and it will make the communication a lot easier. Other features associated with Outlook are Contacts, Task Manager, Scheduler etc, making it more popular among the users.

Like other applications, the Outlook 2010 also has many bugs and issues. In many cases, while operating with Outlook 2010, the users will experience a problem where the mailbox associated with Outlook/Exchange 2010 will become corrupted or damaged. As a result, when composing a new email message, the Autocomplete feature will not appear in Outlook. The Outlook makes a temporary Autocomplete list of your session; however, it will be deleted once you exit the application.

This issue can be resolved very easily and it only requires emptying the cache associated with exchange server. Here are some techniques that you should adopt to conduct the Outlook repair when the Autocomplete feature is not working.

Check if Autocomplete addresses are still present or not

It is from the email addresses in the fields To, Cc, and Bcc of a sent message that the Autocomplete cache is built. A similar copy of the contact will be saved in the Suggested Contacts folder and you need to check whether this folder exists or not in the mailbox. This is because, at the end of the procedure, the Autocomplete cache needs to be repopulated.

Delete mailbox-based and local Autocomplete cache
  • Exit from Outlook and from %homepath%\AppData\Local\Microsoft\Outlook\RoamCache, delete the local Autocomplete cache.
  • Use the command line called switch /cleanautocompletecache and restart Outlook. As a result, the server-based copy of Autocomplete will be deleted.
Repopulating Autocomplete cache
  • Start by creating a new blank message and set the date for sending the email for the next day or after. This will prevent the sending of a blank email message.
  • The full contents of the folder called Suggested Contacts needs to be added to the field called To, Cc, or Bcc.
  • Next, click the button called Send. Now, Autocomplete cache will populate.
  • At last, you need to delete the send message that is queued from the Outbox.
The above said techniques will help you to conduct Outlook repair of Autocomplete Cache in Outlook 2010. To know more about this, contact Outlook tech support center.

Thursday, September 12, 2013

Adding Contacts In The Outlook Web App

Using Outlook when you are at work is an efficient way for communicating with your co-workers to inform them about different tasks, meetings and other office related processes. By using the features of Outlook, you can IM with ease and most importantly- send and receive mails. Users of Outlook can get apt help from Outlook tech support for any Outlook related problems.
However, the dilemma occurs when you are not at your desk, when you are using your friend’s computer, and want to convey a message to your co-worker with the help of an IM.

How to use the web app

In your contacts list, if your co-worker is already present, starting a chat session with the Outlook web app is simple and easy. From your contact list, you need to double click his name or from the email to open a chat window.
At the bottom of the window, type in your message and then click the Send option. In your co-worker’s computer, the message, which you have typed will pop up and he will be able to respond. When you are finished with your work, you can close the window by clicking on the X button, which is present at the top right corner.
In order to add a co-worker to your contact list to send an IM, you need to follow the steps provided below.

Steps Involved

1. The Add option has to be clicked which is present under the Contacts list on the left navigation pane in         Outlook web app.
2. In the dialog box of the address book web page, add the user by double clicking on the name.
3. In the box to the right of the add command, the user’s name will appear. In the search box provided,             you can also search for a user’s name.
4. The users, which you added to the contact list, will be visible at the Outlook web app interface.
5. Now your co-worker will receive your invitation, which he/she may accept or decline according to their         discretion.
In the left of the navigation pane in the Outlook web app, you will see two items that are quite similar, namely the contact list and the contacts folder. You should not get confused, as you might be able to see the same contacts on either of them.
These are the steps to follow to add users to your contact list. For any assistance on the different steps, you can contact Outlook tech support to resolve all your further queries.