Showing posts with label Technical Support. Show all posts
Showing posts with label Technical Support. Show all posts

Tuesday, December 30, 2014

Microsoft Brings Out Healthcare App For Better Communication

Microsoft has made its presence felt in the Health IT sector lately, with collaboration with TracFone. The new tie-up is aimed towards effectuating the use of technology in healthcare. There’s no saying how this will be received in a field which is already so ripe with changes. For their part, the tech giant is trying to bring in ways that will provide patients easier and more secure access to their healthcare providers.

The software maker, alongside Health Choice Networks (HCN), is trying to enable patients to get more actively involved in their healthcare process. This will also make use of existing technologies under their banner, including the Office 365, Microsoft HealthVault, Microsoft Dynamics CRM, and several smartphone apps. These are meant to help patients get in touch with their doctors, as well as collect their own health data. The security offered by these technologies is substantial, and these also come with Health Insurance Portability and Accountability Act (HIPAA) compliance.

Microsoft and TracFone form the partnership, with the former offering the technology, while the latter gives out the services. To sweeten the deal, participants will also receive a Windows Phone when they sign up for the program. This phone will have all of the requisite apps pre-installed, according to the specific needs of each patient. Among these, Health Vault lets the patient track their health information. This is a product from Microsoft.

This raises hopes that patients can take better control of their heath. Maybe Microsoft is leaning so far into the mobile app field because of their impending Windows 10 OS, which is rumored to be the company’s most versatile platform yet. It is set to correct the problem, which Windows 8 brought in, and which consequently got the latter panned widely.

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Monday, December 8, 2014

Retaining A Copy Of Your Outlook Email On The Server

Outlook downloads your email messages off the server it’s connected to, and that’s how you get to see them without logging in to your webmail. If you have an IMAP, HTTP or Exchange server connection in place, these downloaded mails get left on the server. But when the POP3 option is enabled, the emails get deleted after you get rid of them inside Outlook. There’s no copy remaining on the server itself.

This might be a tad inconvenient at times, such as when you decide that a deleted message was one you needed. To ensure that a situation like that doesn’t arise, you can adjust the settings in the application. What you’ll be doing is configuring it to leave a copy of the message on the server. This is most useful when you use Outlook on more than a single machine.


  • Go to the File menu from the top toolbar. Once that comes up, choose the Account Settings option.
  • When the next menu comes up, choose Account Settings from there also.
  • Choose the email account you’re adjusting the settings for. You’ll find it listed in the Email tab.
  • Hit the Change button when the Account Settings window comes up.
  • Hit the More Settings button.
  • Go to the Advanced tab, which will be at the top of the window.
  • Check the box next to the Leave a Copy of Messages on the Server option, and also the one beside Delivery.
  • Leave the Remove From Server option deselected.
  • Hit OK, then Next, and then Finish.
  • Press the Close button to get out of the Account Settings box.


That was on how to fix it so a copy of your email remains on the server after you delete it from Outlook. This and many other Outlook concerns can be dealt with easily if you have a reliable support provider to avail services from.

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