Showing posts with label Windows online support. Show all posts
Showing posts with label Windows online support. Show all posts

Friday, June 6, 2014

How To Update To Windows 8.1 Manually

The users of the Windows 8 operating system must know that the Windows 8.1 Update was released on April 8. This was to fix many issues and difficulties that were faced by the Windows 8 users. The biggest complaint was regarding the missing Start button.

However, many of the users have complained that they are facing many issues while trying to do the Windows 8.1 Update. As per the Windows online support team, updating to Windows 8.1 is mandatory, as it will be using it as a base platform for all the future updates. By May 13, it will be mandatory for all the users of the Windows 8 operating system to do the Windows 8.1 Update.

Manual steps to install the new Windows 8.1 Update will be the only option in case you are stuck with some errors while trying to get the update through the Windows Update program. Microsoft recommends the users to connect their laptop to the power supply and then connect it to the Internet, before doing the Windows Update. This is to avoid disconnection or turning off during the process of installing the update.

As per an article on softpedia, the user will have to enter the Modern UI and making use of the Settings Charm, click or tap on Change PC settings and then open the Update and recovery option. You may then tap on the Windows Update option and then on Check now option to ensure that the Windows Update displays the most recent patches that are available for your Windows 8 computer. After finishing the process of checking the updates, you can click on the View Details option and then select KB2919355. Click on the Install button and wait until the installation completes successfully. You will have to restart the computer after finishing the installation process.

Understand that the process of installation of update may take up to 10 minutes depending on the configuration of your computer and the speed of your Internet connection. As per Microsoft, some of the users are unable to see the above-mentioned patch in the Windows Update list. The reason for this is that they may not have installed the other necessary updates.

As per the Windows online support team, “If you don’t see KB 2919355 in the list of available updates, you might be missing one or more required updates. Follow the previous steps to check for updates, install all important updates, particularly KB 2919442, restart your PC, and then check for KB 2919355 again.”

If you wish to know more about updating Windows 8 manually, you can contact the Microsoft support team or get in touch with our technical support team.

Thursday, June 5, 2014

Some Tips For Printing A Webpage In Your Windows 8 OS

Microsoft’s Windows online support page offers a lot of tips with and solutions for many of the Windows operating system problems. You can easily find the solutions for many Windows 8 problems here. Microsoft has also included a Help and Support in the operating system for taking care of most of these problems.

Problems with printing a web page in the Windows 8 OS
Many users have the habit of taking printouts of webpage articles and contents. In many online magazine and newspaper websites, you will see print options for aligning the web page properly before printing. You might have spotted the printer icon or the Click here for Print-friendly version link on such web pages, right next to the content you are reading. However, many website do not provide such print-friendly options or settings for their web content.

So, when you take a printout of these web pages, you may not get the desired results. Sometimes, the printout would include all the unnecessary images and advertisements shown on the web page and this result in unnecessary use of your expensive printer cartridge ink. Follow some of these tips provided here to help to print the web pages correctly.

As already mentioned, some pages do provide print-friendly options. If you do not find them near the article you are reading, look at the options provided at the bottom, or try one of the menus shown on the page. Most websites give prominence to social networking options and the print option, in most cases, will be given under the More Options or More Tools category.

Many browser applications come with the webpage print options and you need to go through the browser menu to find them. In most browsers, this option will be there in the File menu. You will see web page print settings, print preview options, etc. These print settings include options for excluding the images, colours, etc from the web page and using only the text content for taking the print out.

Yet another solution is to copy the relevant text content from the web page that you want to print onto a word or notepad document. You can easily copy the contents and paste it on a new MS Word document and take the print out. Alternatively, you can copy the entire page to the Word document including the images, remove the bits you do not want, and then take the print out.

For more tips and solutions on printer issues, visit the Windows online support page online.

Friday, September 13, 2013

Fixing Your Windows Firewall

Every computer system needs to be protected from unwanted access by malware and viruses. It acts as a filter and filters out all potentially dangerous threats. A software application should start immediately when the computer system starts up; however, this does not happen with Windows Firewall, as many people have often complained about this particular issue. A red At Risk icon appearing in your operating system’s notification area indicates this error. When you select this icon, a message will appear which will tell you that Windows Firewall service has failed to start.

This is a regular problem and can be fixed using any of these three guides.

Method 1
  1. Click on Start in the left bottom corner of the desktop and select the Run option. If your operating system is Windows 7, then hold down on the Window key and then press R.
  2. A dialog box will appear where you must type services.msc. Then click on Ok.
  3. A window will appear which lists out all services that your system provides. Now, double click on Microsoft Protection Service in this list of services. Under Startup Type select the Automatic option. This will enable the service to start as soon as your system starts.
Method 2
  1. Select the Start menu and choose Run or if you are currently using Windows 7, press down the Windows key and press R. In the field on the dialog box enter appwiz.cpl, then click OK.
  2. Select any third party firewall programs from the list of installed programs, and the click on the Remove option.
Method 3

  1. Click on Start in the bottom left corner of the desktop then Run or press the Windows key and press R, if your current operating system in Windows 7. In the dialog box that appears and type, the following commands and press Enter after each command.
          Net stop MSFWSVC
          Net stop MSFWDRV
          Net stop MSFWHLPR
          Net start MSFWHLPR
          Net start MSFWDRV
          Net start MSFWSVC

   2.  Click on the OK option.

This should help you enable the Firewall to work properly but if still facing issues are you can contact Windows online support. Experts at Windows online support will give you systematic guide to fix your Windows Firewall.

Always update your Windows Firewall along with security patches so that you can protect your computer system from malware. You can customize the filtering of your Windows Firewall in the Customize Settings of the Windows Firewall window.

Monday, July 8, 2013

Online Support To Change My Hotmail Password

The Windows flagship webmail client, the Hotmail that comes bundled with Windows Live suite of online products and services allows the user to send and receive emails, synchronize their Google and Facebook chats etc. Restoring your account back to safety is quite easy on Windows hotmail. For this, all you would need is just to keep up with the instructions briefed below.

Windows online support instructions

  • Switch on the system and log in to your admin account. 
  • Launch the browser by double clicking the desktop shortcut link or by clicking the Quick Access launch bar plug in. If no such plug-ins or desktop shortcut links exist, click on the Windows orb placed on the bottom left corner of the home screen. You may also launch the same, using the Windows shortcut key. Use the Windows key, the key imprinted with the Windows logo to launch the Start menu. Instead, you may also use the shortcuts Ctrl + Esc to launch the Start menu. Place the mouse pointer in the search space and type your browser name. This will launch the browser.
  • Place the mouse pointer in the address bar. Type the hotmail web address and hit the Enter key to initiate the search. Instead, you may initiate the search by clicking the green arrow placed next to the address bar. 
  • Now, click on the Forgot Your Password link beneath the Hotmail sign-in interface. Click on the circle symbol next to the label that reads I Think Someone Else is Using My Windows Live ID and then hit the label that reads Reset Your Password.
  • Enter your Hotmail email address and the characters that display beneath it. Hit the Next button and then the place the mouse pointer inside the circle that reads Security Question. Click the mouse after placing the pointer inside the circle. 
  • Now, input the answer to your security question and hit the Next label. Place the mouse pointer in the text space next to the label that reads Enter your new password. Confirm the new password by entering the same once again in the text space beneath the Enter your new password space. Try to include numbers and special characters in the new password so that it becomes more complex. 
  • Hit the Finish button to return to the Hotmail home page and then log into the Hotmail account once again with your email address and new password.

Follow the instructions briefed above to fix the Microsoft Hotmail issues. For more assistance and help on the same, contact our Windows online support desk.