Monday, April 29, 2013

Troubleshooting Steps For Fixing Video Issues In Live Messenger

 Windows Live Messenger is an instant messaging application from Microsoft that allows for establishing an effortless communication with their friends and family. The easy-to-use interface and excellent tools lets you chat, share photos and engage in video calling. Windows Live Messenger generates specific error codes and messages that let users know what exactly the problem is and what causes the same. One common problem that users face is with the video connection. This problem can easily be fixed by using the following Microsoft Help instructions.

Basic troubleshooting steps

  • In order to establish a smooth chat session or video call, you need a faithful internet connection. Audio and video calling requires broadband internet connectivity. Check if there is a problem with your internet connection.
  • Sometimes, it could be a faulty webcam that is causing the problem. Ensure that it is connected properly and if it is able to capture images well. Try a different application that supports video chatting such as Facebook. Check whether you are able to use the video chat service. If the problems still persists, uninstall and reinstall the webcam using the installation software.
  • Launch Windows Live Messenger. Press “Alt” key and select “Tools” menu. From “Tools” menu choose the option “Audio and Video Setup”. This will bring up a wizard and follow the onscreen instructions to configure the webcam once again.

Try blocking Quality of Service (QoS) packets

  • Click on “Start” menu and type “Network and Sharing” into the Search field.
  • When the list appears, click the link for "Network and Sharing Center".
  • Choose "Manage Network Connections".
  • A connection icon will be displayed with a status showing as “Connected”. Right-click on it and choose “Properties” from the popup menu.
  • When you get the Properties window, unmark the checkbox for "QoS Packet Scheduler". Click “OK”.
Try uninstalling related third-party programs
  • You may remove unwanted third-party applications associated with Live Messenger from Control panel.
  • Click on “Start” menu and type “appwiz.cpl” into the Search box.
  • This will open the Control Panel.
  • Locate the third-party applications associated with Messenger and select it. Now click “Uninstall” to remove it from your computer. Repeat this for each third-party applications installed on your computer.
  • Restart your computer and launch Messenger. Check if the video is working well.
If you still have problems with the video, avail assistance from Microsoft Help and Support Center who will help you to fix your problem.

Monday, April 15, 2013

How To Disable Security Center In Windows XP?

Microsoft’s Windows XP OS comes with an inbuilt Security Center feature. This security center sends you security alerts when anything goes wrong with the Windows OS. These security notifications help users recognize the malware and spyware attacks and creates warning messages.

If you are a System expert, you may possibly find these security alerts quite irritating. In order to stop these security alerts, you need to disable the Security Center in Windows XP manually. The Windows XP Help instructions given below will aid you to perform the task with a few mouse clicks. After disabling the feature, you will never receive any Security Notifications until you install the feature back again.

Instructions to disable Security Center in XP

Disabling Windows XP Security Center is performed through the Control Panel option. The Control Panel window contains the applications for customizing the system and Windows operations.

  • Go to the Windows Start button and choose the Settings option from the popped-up Start menu.
  • Now you may click on the Control Panel option from the submenu that appears when you hit the Settings tab. This opens up a new window, the Control Panel home window with several options in it.
  • Now click on the Services tab in the Control Panel window. This displays a new list and you have to locate Security Center tab in it. When done, double-click the Security Center tab and choose the General option.
  • For disabling Security Center, click on the tab marked Disable followed by hitting the OK button. From now on you will never receive any security alerts until you enable the service back again. 

How to enable Windows Security Center?

Just like the disabling action the enabling process is also performed through the Control Panel.

  • Click on the Start button, then click Settings and finally click Control Panel option to launch the Control Panel Home page.
  • Now you may access the Services tab and then locate the Security Center in the generated list. 
  • For enabling Security Center, choose the start type as Automatic and then click OK. 

Once the enabling procedure is over, the Windows XP Help crew demands you to reboot the Windows machine in order to save the changes. It is not recommended to alter the Security Center settings, unless you are an advanced user. For more assistance, contact the Windows Support team.