Microsoft Vista is considered a failure, since it did not sell that much as Windows XP or its immediate successor, Windows 7. The latest figures put the Windows Vista user base lingering at 3% of the total operating system market. However, this 3% translates into thousands of users around the world.
About Windows Vista help and support services
Windows Vista is still in its Extended Support period. This means that Windows Vista users will continue to receive essential security updates until April 11, 2017. So, it might be a good idea to upgrade your system before this date, but until then, you can rely on the Microsoft tech support services to help you with any OS problems.
Microsoft has also included some options and features in the Vista operating system to take care of minor problems. One such Windows Vista help tool is the Problems Reports and Solutions utility. However, this option may not be activated in your Vista computer by default.
Just go to the Control Panel on your computer, select the option System and Maintenance, and click on Problem Reports and Solutions option. This will open the Problem Report and Solutions window on your computer screen. Here, you will find a list of OS problems and error reports generated during the system use so far. You can click on each of the listed error messages to view more details about them.
Use the option provided in the utility to find the solution to these problems and follow the instructions displayed by the wizard for fixing them. For example, after searching for a solution online, you may be asked to download and install a Microsoft Fix It tool to deal with the error. Just click on the link shown there and proceed as instructed.
You can also use the inbuilt Help and Support utility in Vista, which you can access from the Start Menu. There, you will find many helpful tutorials and troubleshooting steps to address many of the OS problems. You can use the links provided there for getting assistance from tech support personnel using Remote Access options in your OS as well.
Remember to keep the Automatic Error Reporting option in Windows Vista enabled by going through the Settings option at the Problem Reports and Solutions page. This will ensure that the error reports are sent to Microsoft server promptly for finding a solution.
About Windows Vista help and support services
Windows Vista is still in its Extended Support period. This means that Windows Vista users will continue to receive essential security updates until April 11, 2017. So, it might be a good idea to upgrade your system before this date, but until then, you can rely on the Microsoft tech support services to help you with any OS problems.
Microsoft has also included some options and features in the Vista operating system to take care of minor problems. One such Windows Vista help tool is the Problems Reports and Solutions utility. However, this option may not be activated in your Vista computer by default.
Just go to the Control Panel on your computer, select the option System and Maintenance, and click on Problem Reports and Solutions option. This will open the Problem Report and Solutions window on your computer screen. Here, you will find a list of OS problems and error reports generated during the system use so far. You can click on each of the listed error messages to view more details about them.
Use the option provided in the utility to find the solution to these problems and follow the instructions displayed by the wizard for fixing them. For example, after searching for a solution online, you may be asked to download and install a Microsoft Fix It tool to deal with the error. Just click on the link shown there and proceed as instructed.
You can also use the inbuilt Help and Support utility in Vista, which you can access from the Start Menu. There, you will find many helpful tutorials and troubleshooting steps to address many of the OS problems. You can use the links provided there for getting assistance from tech support personnel using Remote Access options in your OS as well.
Remember to keep the Automatic Error Reporting option in Windows Vista enabled by going through the Settings option at the Problem Reports and Solutions page. This will ensure that the error reports are sent to Microsoft server promptly for finding a solution.
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